Business Process Outsourcing today is a catalyst for business decisions, sometimes followed or paired with IT outsourcing. Note an interview with Mr. Hubert Giraud, CEO, Capgemini Global BPO Services along with Mr. B L Narayan, Vice-President and Head of BPO in India for Capgemini here . The message is clear. BPO is leading the way and leading it strong. As Steve Rudderham, Vice President, Capgemini BPO - North Americas says here , companies are looking for differentiators and Capgemini stands out as a leader with it's unique solutions created through business experience and technology leadership.
In the current day economic climate, global organizations are looking at partnering with service providers who can bring business value and reduce operating costs significantly within a short time using best in class industry practices , expertise and tools & technologies. Capgemini brings all of this together into a deal through the unique methodology of ‘The Collaborative Business Experience™’ to all its clients.
‘The Collaborative Business Experience™’ kicks in right from the first instance of contact for a client with Capgemini right from the RFI stage to Business As Usual Service Delivery and beyond into transformation and value. Testimony is the 40 plus long term BPO relationships in Capgemini BPO servicing large multinational companies who are industry leaders and at the fore front of change and development in the industry they operate in.
Adhering to contractual requirements and working together with the client to create solutions that are custom made for each client while using proprietary practices that are best in class in the industry like Rightshore® , The Global Process Model© (GPM) in finance-and-accounting (F&A), BPOpen™ Technology Platform and Business Insight has helped Capgemini successfully deliver Speed to Value too all of its clients.
Capgemini believes in its vision and mission summarized in the mantra - People Matter, Results Count.
Enabling results through people and driving concrete business results are truly what keeps this wonderful organization succeed consistently with flying colours.
Enabling results through people and driving concrete business results are truly what keeps this wonderful organization succeed consistently with flying colours.
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